E-commerce businesses thrive on fast-paced marketing and sales campaigns to engage customers and deliver a unique shopping experience. Without a physical location to engage customers in-person, the most successful brands must rely on intangibles such as fulfillment and warehousing to differentiate themselves.
Experts in E-Commerce Fulfillment
Located in the heart of Brooklyn, Mercedes Distribution Center (MDC) is the premiere fulfillment operation that serves the unique needs of top e-commerce brands. The proximity of our facility within New York’s e-commerce epicenter enables us to deliver a strategic hub that includes fulfillment, warehousing and a design studio, all backed by a powerful technology platform and over 60 years of experience.
Today’s brands are leveraging fulfillment to differentiate their business and deliver a highly personalized customer experience. At MDC, we specialize in the most complex packaging and fulfillment needs. Our turnkey fulfillment, inventory management and warehousing services have supported companies such Gilt Groupe, Moda Operandi, Supreme New York, Goop, and other innovative brands.
MDC occupies a multi-floor, 250,000 square foot fulfillment operation within the thriving Brooklyn Navy Yard. Our size allows us to serve as an extension of your business, helping to scale while controlling costs. From inventory management to coordinating same-day shipping, our flexible warehouse management system (WMS) is fully customizable and can be integrated with many leading e-commerce and CRM systems.
See How MDC Can Transform Your E-Commerce Business:
Expertise – Since 1946, we have continuously evolved and wrote the book on fulfillment best practices.
Branded Fulfillment – MDC can deliver a unique, branded, “out-of-box” experience through custom packaging, in-house assembly and specialty kitting.
Customer Service – From order fulfillment to unboxing, our aim is to ensure customer satisfaction through fast delivery, accurate order processing, and seamless return processes.
Technology – Our advanced warehouse management system can integrate with all leading e-commerce and CRM solutions, providing you with real-time data and analytics.
Scalability & Growth – From high-volume transactions to personalized fulfillment, we can help control costs, scale operations and keep pace with the growth of your business.
Location – Our state of the art warehouse and fulfillment center is minutes from the New York e-commerce epicenter.
"Organizations must develop digital commerce solutions that respond to dynamic markets and foster superior customer experiences by balancing foundational best practices and innovative technologies." – Gartner Report, 2017